Nice packaging can lead us to believe that what’s inside is nice, too.

What can open-ended Airbnb reviews tell us about what matters during people’s stays?

What effect do economic conditions have on the products we buy with our discretionary income?

Our stuff is more than just stuff. Our possessions help to link us to others, represent different aspects of ourselves, and maintain a sense of self through time and circumstance.

Happy and sad smiley feedback terminals are a popular way of collecting feedback about people’s real-life experience. With tactile terminals out because of COVID, now is a good chance to improve on this system using touchless, digital displays with better questions.